Design Process
Objectives
Interviews
As part of primary research, the Millennials residing in Savannah were interviewed to understand their perception of sustainability and the 3R lifestyle.
The interviewees were aware of the importance of the 3R; however, they were often frustrated as it is often hard to practice and they were skeptical about the quality of utilizing second-hand furniture or clothes.
Cultural Probe
The team created a cultural probe to further gauge people’s feelings and reactions toward the 3R lifestyle. A working wheel was created in which participants were prompted to spin. Then they answered the questions as per where the arrow from the wheel landed.
Affinitization
Rounds of affinitization were conducted with data collected from both secondary and primary research. The sticky notes were clustered into six core insights which later became our design criteria for concept development.
Value Proposition
After analyzing all collected data, a value proposition was developed to decide what aspects to be prioritized for the solution.
Concept Sketch & Development
The team brainstormed ideas and sketched out a variety of possible ideas that can be implemented into the final solution.
The brainstormed ideas were filtered down into three solutions which are shown below.
Solution Strategy
The team built a solution strategy map to understand how each solution resonates with collected insights and the value proposition. This process was helpful to refine the solution to be more feasible and tangible.
Prototyping & User Testing
Rounds of user testing with our mid-fi prototypes were conducted. Testees were asked to write their feedback on a sticky note. The testing sessions were helpful as they helped the team to check the flow of the service and integrate critical comments into our final prototypes.
How Sharedrobe Works
The features of Sharedrobe were visualized into an 8-step infographic. Sharedrobe consists of public easy-to-use and trustworthy community-based wardrobes that can be utilized through the app Re:form in order to enhance users' experience and practice of reusing and rewearing.
Final Prototypes